Returns Policy
We know you're busy, so we have teamed up with ReBOUND to offer you an easy returns solution. Simply visit www.samuel-windsor.com.au/rebound and follow the instructions to locate your most convenient local returns service and process your return online.
- Simply enter your details at www.samuel-windsor.com.au/rebound. Our returns portal is also mobile friendly to ensure the process is as easy as possible.
- Choose your local return method. Each return method is tailored to your location to ensure a hassle-free approach.
- Pack and send your items back to us. Once completed you'll receive a confirmation email with your returns label attached. Please ensure you complete the returns form provided with your order and include with your return.
- Track your return. You can track your return via the details in your confirmation email